Listening and Learning from Nonprofit Partners During Disasters


Big thank you to our partner, The Center for Effective Philanthropy for making this webinar possible!

More than 600 philanthropic organizations have committed to listening to their partners—especially to those communities least heard—and lifting up those voices to inform and influence their decision-making. At the same time, these organization recognize that the best solutions to the manifold crises caused by COVID-19 are not found within foundations alone.

Many funders want to know how to best support their nonprofit partners during this time without adding extra burdens to organizations who are facing the brunt of COVID-19. Effective grantmaking requires that funders and their partners have open lines of communication and feedback loops that are meaningful to nonprofits and robust enough to survive crippling disasters. But during emergencies, funders also need to adapt and respond quickly and in ways that are most useful to their nonprofit partners.

Thank you for joining the Council on Foundations and the Center for Effective Philanthropy to hear from experts in the field on learning from nonprofit partners and developing a culture of listening at your foundation, while building mechanisms that can withstand emergencies and improve your disaster response and grantmaking.



  • Kevin Bolduc, Vice President, Assessment and Advisory Services, Center for Effective Philanthropy
  • Grace Chiang Nicolette, Vice President, Programming and External Relations, Center for Effect Philanthropy (moderator)
  • Poncho Guevara, Executive Director, Sacred Heart Community Service
  • Dennis Quirin, Executive Director, Raikes Foundation
  • Valerie Threlfall, Principal, Ekouté Consulting and Managing Director, Listen4Good
  • Fay Twersky, Vice President, William and Flora Hewlett Foundation, and Co-Chair, Fund for Shared Insight

Key Topics

  • What a commitment to listening, especially to those least heard, looks like for grantmakers
  • How do you do more than listen, but actually incorporate feedback into your practices
  • What are some of the common challenges to creating a feedback culture and how can they be broken down
  • How can foundations sustain this activity beyond COVID-19


In Partnership with Center for Effective Philanthropy

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